Contact Us

At SX Axis, your satisfaction and feedback are extremely important to us. Whether you have a question about your order, need assistance with a product, or simply want to share your thoughts, we are here to help.

How to Reach Us

You can contact our support team at:

Email: support@sxaxis.com
Business Hours: Monday to Friday, 9:00 AM – 5:00 PM (GMT)
(Inquiries sent outside business hours will be responded to on the next working day.)

Response Times

We aim to respond to all inquiries within 24–48 business hours. During peak seasons or holidays, response times may be slightly longer, but we remain committed to providing timely and thorough support.

Common Reasons to Contact Us

• Order Inquiries: Questions about your purchase, order confirmation, or delivery updates.

• Product Assistance: Help with file downloads, technical details, or printing recommendations.

• Account Help: Assistance with logging into your account or accessing previous purchases.

• Feedback and Suggestions: We love hearing from you! Your ideas and feedback help us improve.

• Issue Resolution: If you experience any problems with your order or service, please let us know immediately. We are committed to making things right.

What Information to Include

To help us serve you better and faster, please include the following (if applicable) when contacting us:

• Your full name

• Your order number

• A clear description of the issue or question

• Any relevant screenshots (for technical issues)

The more information you provide upfront, the quicker we can assist you.

Additional Information

Please make sure to check your spam or junk email folder if you do not receive a response from us within two business days. To ensure smooth communication, you can add support@sxaxis.com to your trusted email contacts.

We appreciate your trust in SX Axis and look forward to assisting you!